|
Shipping Policy & Rates
Return Policy
Shopping on AntonioAnsaldi.com:
The Antonio Ansaldi website has several new features to enhance your shopping experience with an easy and secure way to purchase products.
Here are some guidelines for using our website:
LOGIN
You can create a new account by clicking the "My Account" button and selecting "Create New Account." Antonio Ansaldi has teamed up with Amazon.com to provide you with a safe and secure way to purchase our products through our website. Enter your new username, password, e-mail, and residence information in the required f
ie
lds then click "Save." Having an Amazon account will make you eligible to receive online discounts, special offers via e-mail and Antonio Ansaldi catalogs. An Amazon.com username is also convenienent when shopping on AntonioAnsaldi.com for an easy checkout.
SEARCH
You can search for Antonio Ansaldi items by clicking "Search" on the navigation bar. Enter keywords like style number or
product
name for the best search results. Click on the thumbnail for more information or click "Add to Cart" to purchase.
PRODUCT INFORMATION
To find out more information on a product click on the style name or thumbnail picture to go to product page. You can see different colors by clicking on the colored boxes under the product picture. Click "Enlarge Current Item" for a pop-up browser where you can resize the product for a closer veiw.
ADDING ITEMS TO YOUR SHOPPING CART
Simply click "Add to Cart" on product page after selecting your p
re
fered Size, Color, and Quantity. You can check your selections by clicking on the "Shopping Cart" link on the navigation bar. You can easily change the contents of your shopping cart by removing products or updating quantities.
FINDING YOUR SIZE
When shopping on AntonioAnsaldi.com, it is advised that you select the size that you would normally purchase at a retail store. Urban apparel generally has a relaxed baggy fit for men and is usually purchased in larger sizes. Size should be based on the contents of ones wardrobe to determine fit.
Sizes vary according to product and the following size charts should be used as general guidelines only.
ONLINE ORDERING
When you complete placing items in your shopping cart powered by Amazon.com, click ckeckout to enter your shipping/billing address and credit card information. Enter shipping/billing addresses very carefully and indicate the type of shipping address. The billing address must match the credit card billing address to be processed. We accept Visa, Mastercard, American Express and Discover credit cards for online purchases. After shipping method
is
selected and credit card information is entered press continue ONCE to generate an invoice to keep for your records. You will be notified via e-mail confirming that we received your order. If you have any questions about your online order please contact Contact Us or call (800) 424-3374.
OFFLINE ORDERING
If you see something online that you would like to purchase offline, please call (800) 424-3374 and a sales representative will gladly take your offline order. You can request a catalog by calling our 800 number or requesting one through Contact Us portal.
PLACING A BACKORDER
If you see an item that you would like to purchase on AntonioAnsald.com that is out of stock, you can get information on product arrival dates by calling (800) 424-3374 and placing a backorder. When the product becomes available, your credit card will be charged and it will be shipped out the same day. You can also request to be notified by email for the availability of a product.
PLACING AN OFFLINE INTERNATIONAL ORDER
If you see an item that you would like to purchase on AntonioAnsald.com and have an international shipping address you can place an order by calling (617) 287-2628. You must provide proof of identity for all offline orders. Please call or email Contact Us for more information.
GOT QUESTIONS?
If you have any questions, comments, or suggestions regarding the AntonioAnsaldi.com website, please Contact Us. We appreciate all customer
suggestions
and will u
tilize
your comments to better serve you. Thank you for all the support and shopping at AntonioAnsaldi.com!
|